We believe our website and store is for all.
Our Commitment to Accessibility
At Rubensteins, we believe that luxury fashion, creative expression, and high design should be accessible to everyone. We are dedicated to providing a digital environment that is inclusive, welcoming, and easy to navigate for all of our customers, regardless of ability or technology.
Our Approach
We continuously work on aligning our website with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA benchmarks. Our digital team actively reviews and optimizes our website to ensure our high-fashion imagery and fluid navigation remain accessible. This includes integrating descriptive alternative text for our collections, designing clear keyboard navigation pathways, and prioritizing text readability across our editorial layouts.
Ongoing Refinements
True style is always evolving, and so is our website. While we strive to adhere to strict digital accessibility frameworks across our entire website, we recognize that small businesses face ongoing technical updates. If you encounter any barriers while browsing our collections or interacting with our website, please let us know.
We Are Here to Assist
If you experience any difficulties using our site, or if you have specific feedback on how we can improve your shopping journey, please contact our team. We will gladly help you explore our pieces, process your order, or resolve any digital friction:
Email: info@rubensteinsonline.com (Please include "Accessibility Inquiry" in your subject line.)
Phone: 504-581-6666 on Monday–Saturday, 10 AM – 5 PM EST.
We take your input seriously as we evaluate ways to accommodate all of our valued clients.